Landshark Supply Frequently Asked Questions
Q: What's a Landshark?
A: A landshark is a fun name given to breeds of dogs that are very bitey, in a playful way. German Shepherds, Dutch Shepherds, Belgian Malinois, and several other breeds are quite mouthy.
Q: What so different about Landshark Supply?
A: We take great pride in our products. All of our designs are exclusive to us, and all of our gear is made in house. You won't find anything on LandsharkSupply.com rebranded anywhere else. Check out our About Us page to learn a little more about us.
Q: Where is your gear made?
A: All of our gear is hand made in Atlanta, Georgia using the best materials that we can source. If we make a piece of gear that we personally wouldn't use, we don't ship it. (and trust us, we're picky)
Q: Can I follow you on social media?
Q: How long will it take to receive my order?
A: Gear/decals/bandanas/pillows: We aim to ship out your order within 3 days, because some gear is made to order it could take up to a week to ship.
Apparel: To reduce waste and keep our prices low, we use a production partner (also in the USA) that custom prints your apparel right as you order it. They typically ship within a week, however it may be longer depending on their order volume.
Q: Only part of my order was shipped. What gives?
A: Since we use a 3rd party production partner, your order might be shipped in 2 or more packages. You should receive a shipping conformation for each package.
Q: How much is shipping? And do you ship internationally?
A: Shipping to anywhere in the US of A is always free! We also ship worldwide for a small shipping fee.
Q: Can I return or exchange an item?
A: Returns and exchanges are easy, just email us at email@example.com and we'll get you taken care of. If there was any error on our part, we'll cover all shipping costs. If you just need to make an exchange all we ask is that the product is unused and that you cover the shipping back to us. Please note that custom items and velcro patches cannot be returned or exchanged.